How to Ask for Client Feedback to Grow Your Practice
ABA Young Advocates Practice Points January 17, 2019
Writing for the American Bar Association’s Young Advocates’ Practice Points feature, Rachel gives young litigators some tips on how to use client feedback to fuel their business development. With the understanding that talking to your clients not only improves your relationship with them, but can also expand your practice, Rachel gives guidance on preparing and executing a feedback program, and following through on the results.